Customer Care - Customer Service
At AKM we do our utmost to provide a quality service to you, our customers, this is with our contact, and the products and services we provide.
We look forward to a long term working relationship with all our customers. We are available, contactable and are interested in your use of our software and any feedback. If you have additional requirements we can assist you so that your software continues to meet the future needs of your business.
If you have a complaint about our products and services you are invited to contact AKM directly and speak with one of our Partners or our Account Manager. Please see our Contacts page
What our customers think about us
The Community Transport System is easy to use, and the support is excellent. Training of new staff takes a very short time. Any updates we needed to the system have been done for us. We are very pleased with the service and products that AKM provides.
East-Staffordshire Mobility Link, Burton-on-Trent
We have been running the AKM Fuel Duty Rebate software for anumber of years and I am very impressed. It has saved us a great deal of time in maintaining accurate records and producing the annual returns
Andrew Richmond, Managing Director, Epsom Coaches
The AKM Community Transport system is exactly what we need to run our important Dial-a-Ride service for the community, we could not operate with out you
Church Stretton Dial-a-Ride
The Transport Order Request System, is a unique and innovative product from AKM helping us to connect individual passengers, or organisations that have a Transport requirement, and registered in the TORS system, to Transport Providers who may be able supply the transport demand.
The service from AKM has been impeccable, we have never had a 'down time' from faults plus all upgrades to the system, whether they were from our requests or direct from AKM, have all been dealt with efficiently and quickly.